We respect your personal information and your privacy is important to us. Bassendean Optical is committed to maintaining the highest standards to protect your personal information.
Operation of our Policy
We comply with the law
For certain services, Bassendean Optical is required to collect your name, address and date of birth as part of our legal and regulatory obligations, including under the Health Practitioner Regulation Nation Law as enacted in each state and territory of Australia.
Some personal information we collect is “sensitive information”. Sensitive information includes health information. Sensitive information will be used and disclosed only for the purpose for which it was provided, or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstances apply (for example, where required by law).
How does Bassendean Optical collect personal information?
Bassendean Optical will collect personal information directly from you unless it is not reasonably practicable to do so. We will only ask you to provide information that is relevant to the service or product that you have requested or to enable us to respond to your enquiry.
How might Bassendean Optical use the personal information they collect?
How might Bassendean Optical disclose personal information?
Here at Bassendean Optical, with your consent, we may refer you to an eye doctor or specialist and forward relevant information to that medical practitioner about your particular condition (this may include your health information).
Management and security of personal information
Bassendean Optical has security safeguards and procedures in place to ensure that the personal information we collect is stored in a secure environment protected from unauthorised access, modification or disclosure.
Whilst we will use our all reasonable endeavours to safeguard your person information we cannot guarantee that your personal information will be protected against unauthorised access, misuse or disclosure. We do not accept any liability for the improper actions of unauthorised third parties.
We retain your personal information in line with relevant legislation and for as long as the information is relevant to our business purposes as set out above or until you request that we remove the information by contacting our store.
Bassendean Optical has procedures in place to ensure that any document or record containing your personal or health information is disposed of in a manner that preserves your privacy.
Accessing personal information
You will be able to access personal information that Bassendean Optical holds about you if it can be readily retrieved, subject to some exceptions allowed by law. Please contact our store to access this information.